Professional Web Design & Digital Marketing for Devon Businesses

The first step is a friendly, no-obligation conversation about your business, the challenges you are facing and what you would like to achieve.

You do not need to arrive with a detailed technical brief. The purpose of this initial conversation is to understand the bigger picture and decide whether Devon Media is the right fit for your project.

We will discuss your business, your customers, your current online presence and the outcomes you want the project to deliver.

This may include reviewing your existing website, competitors, search visibility, customer journey and any practical requirements that need to be considered before work begins.

Yes. Once your requirements are understood, you will receive clear recommendations based on what your business genuinely needs rather than a predetermined package.

Where there are different ways to approach the project, the available options will be explained in straightforward language together with the practical advantages of each.

Yes. Before any work begins, the proposed scope, deliverables, costs and expected timescale will be confirmed clearly.

The quotation will explain what is included and highlight anything that may depend on additional information, third-party services or decisions made during the project.

This will depend on the project, but it may include existing branding, written content, photographs, access details, examples you like and information about your services or customers.

You will be given a clear list of anything required, together with guidance where content or technical information still needs to be prepared.

You will remain involved at the important decision and approval stages without being overwhelmed by unnecessary technical detail.

Progress will be shared throughout the project, and you will have opportunities to review the work, ask questions and provide feedback before anything is finalised.

Feedback is gathered at agreed review stages so that changes can be handled efficiently and the project continues moving forward.

Where a requested change falls outside the agreed scope, this will be explained before any additional work is carried out, together with any effect on cost or timescale.

The completed work will be reviewed and tested before launch. The exact checks will depend on the service but may include content, links, forms, mobile layouts, technical settings, tracking and search visibility.

Nothing will be published or launched until the agreed work has been reviewed and approved.

Yes. Devon Media will manage the agreed launch process and complete the necessary final checks once the work is live.

You will also be told about anything you need to know or do immediately after launch.

Devon Media remains available after completion for advice, updates, maintenance and ongoing improvements.

Any recommended next steps will be explained clearly, but there is no requirement to commit to an ongoing service unless it is useful for your business.